Siebel eBusiness Applications provide the only solution that allows organisations to manage, synchronise, and coordinate sales, marketing, and customer service across all communication channels and points of customer contact-including the Web, the call centre, field sales and service, and reseller channels.

Siebel eBusiness Applications allow organisations to increase their productivity, enhance customer satisfaction, and maximize revenue and profit by capitalising on every moment of value in each customer interaction-anytime, anyplace, in any currency, and in any language.

" At Dibon , we are committed to delivering Siebel eBusiness Application solutions that yield sustainable, positive and quantifiable business results for the customers very rapidly."

Dibon helps organizations successfully implement, customise, and maintain Siebel eBusiness Applications. Providing project management, implementation and upgrade services, business process re-engineering, organisational change management, Siebel eBusiness Applications to enterprise software integration, and ongoing support.

Siebel eBusiness Application Development Methodology:
At Dibon , we developed a Quick Fit Methodology for a Rapid, Low Cost and Successful Siebel eBusiness Application implementation that makes use of Modular Project implementation Model. The following Iterative Project Phases are involved in
this methodology.

Implementation Phases

 Project Definition
 Business Requirements
 Gap Analysis
 Design
 Configuration
 Validation
 Deployment
 User Acceptance Testing
 Support

Customers gain from:

 Functional, Technical expertise of Dibon consultants
 Remote Development facilities that result in reduced Project Costs
 Quality Implementations
 Quick ROI

Siebel eBusiness Applications Service Offerings:
Dibon can provide valuable services in a wide variety of areas, providing valued added services that ensure your Customer success.

Siebel eBusiness Applications

 Siebel Sales
 Siebel Marketing
 Siebel eChannel
 Siebel eService
 Siebel InterActive
 Siebel ePharma
 Siebel eCommunications
 Siebel eAutomotive

Siebel Mid Market Edition:

 Siebel Sales, MidMarket Edition
 Siebel Call Centre, MidMarket Edition

Siebel eBusiness Applications Upgrade:

 Siebel Version99.5 to Siebel eBusiness Application 2000
 Siebel eBusiness Application 2000 to Siebel 7

Siebel eBusiness Applications Upgrade Offerings:
Dibon's CRM Specialists provide complete, flexible solutions for your unique upgrade challenges. Our Siebel experts have experience with all modules, both Vertical and Horizontal Applications, and can tailor a solution specifically for your enterprise. Siebel 7 upgrade provides the following exclusive benefits:

 Free Upgrade Diagnostic of current environment and infrastructure that results in a clearly defined roadmap
   for how to proceed with an upgrade
 Clear understanding of the pros and cons of moving to Siebel 7
 No cost/no obligation quote for upgrade
 Fixed-cost/time frame estimate for upgrading your particular project

Our experienced Siebel upgrade specialists with a proven methodology means your upgrade will require less project management, less resources and importantly, less time. We understand the importance of flexibility, and perform upgrade services on-site, off-site, or in a combination that best suits your circumstances. We can work out a fixed-price or a time & materials solution to work within your budget.

Siebel 7 Service Offerings:
Dibon consultants are experienced in upgrading previous versions to the Siebel7. Our consultants have expertise in:

 Implementation with certified experienced consultants
 Clear understanding of the pros and cons of moving to Siebel 7
 Expertise in Horizontal and Vertical Applications like Siebel ePharma, Siebel eAutomotive, Siebel Finance, Siebel
   Communications and Siebel Energy
 Integration with any ERP Application